What does "Associate Tickets with Clients" do? Print

  • 0

This addon uses the Action Hook system and runs during the daily cron job. It checks for support tickets that are not linked to a Client, but match a Client's e-mail address. This can occur for Sales tickets and others submitted by a client before they signed up for services. This hook links them to the client, allowing for easy access at any time.


Was this answer helpful?

« Back