The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Search
Articles
"The server you are connected to is using a security certificate that cannot be verified. The target principal is incorrect."This is normally a configuration issue with your MS Outlook e-mail program.To rectify this:While...
Views: 1500
Can receive, but not send e-mail in Outlook 2002 (Error 0x8004210B)If you are receiving an error similar to the following when trying to send e-mail using MS...
Views: 159
Email: 550 Access denied - Invalid HELO nameIf you're getting this error when sending out email, please double check your email settings are...
Views: 1332
How do I create a new e-mail address?Inside your control panel, click the E-Mail Accounts icon located on the far left of the second...
Views: 301
How do I leave a copy of messages on the mail server?The following article explains how to configure your POP3 email account to leave a copy of the...
Views: 118
How do I set up Evolution for use with my site's e-mail accounts?When you create your e-mail account, you should follow these steps:1. Identity tabFill in the...
Views: 407
How do I set up Outlook Express for use with my site's e-mail accounts?This article will walk you step by step through configuring Microsoft Outlook Express for use...
Views: 615
I am not receiving e-mails from my site (Contact forms or eCommerce)The most common reason for this problem is that your PHP/Perl program is not connecting to our...
Views: 340
I can receive e-mail, but cannot sendThe most common cause is that your e-mail program is not set for SMTP authentication. Please...
Views: 490
I cannot send e-mailIf you're having trouble sending emails on port 25 (the default SMTP port), try switching your...
Views: 433
Our mail policy and limitsWhat is your mail policy and limits?LimitsThere is a 150 hourly smtp email limit per domain. If...
Views: 402
What are my incoming and outgoing mail servers?Incoming and Outgoing mail servers are simply mail.yourdomain.com
Views: 397
Where do I go to check my emails using my browser?To view your e-mail, just go to:WebMail
Views: 358
